Send us an email to firstname.lastname@example.org within 14 days of receipt. Please provide the following information:
State your name, address, date of purchase, order number and items purchased (product name and quantity)
Indicate if you would rather exchange the goods or receive a refund, and the reason for the exchange or refund.
Send us the product within 14 days.
To make a return or exchange we need to receive the product back in an unused, unopened, and resalable condition, in its original wrapping / packaging.
Refunds will be given only after we have received and inspected the product. You must send your returns using a recorded or signed for service, and retain the proof of postage.
We will advise on the returns address via email.